ArcGIS Maps for Adobe Creative does not draw Location Sites Buffers feature collection layer when syncing a map that was created using Rings, Drive Time, or Walk Time in ArcGIS Business Analyst.

Additional Information

Workaround

When sharing web map from ArcGIS Business Analyst, check the "Export map layers in a new hosted feature service." The layer syncs as expected.

Use Map Viewer

1. Navigate to ArcGIS Online (www.arcgis.com).
2. Click on the Sign In button, and enter the credentials for a member with an Administrator or Publisher role.
3. Select the Map button.
4. Select Add menu > Add Map Notes > In the Add Map Notes dialog box > specify the desired title > Create > In the Add Features box, select Stickpin > In the Web Map, select a point to create a point > In the pop-up that appears, select the Close button.
5. Select the Analysis button > Expand the Feature Analysis section > Expand the Use Proximity section> Select the Create Drive-Time Areas tools> specify the desired options> Run Analysis.
6. When finished, click Save to save the Web Map.
7. Open Adobe Illustrator.
8. Select the Window menu> Extensions > ArcGIS Maps for Adobe Creative Cloud.
9. In the ArcGIS Account dialog box, note that the latest version of ArcGIS Map for Adobe Creative Cloud, version 3.2.0, is used > Select ArcGIS Online to expand it> Select Sign in > Specify the ArcGIS Online credentials.
10. In the ArcGIS Maps: Mapboards dialog box, select the Import button> select the plus button next to the web map created in step 4> Select.
11. In the ArcGIS Maps: Compilation dialog box, select the Sync button. 

Use Visualize Drive in ArcGIS for Adobe Creative Cloud

1. Open Adobe Illustrator.
2. Select the Window menu> Select the Extensions button> Select the ArcGIS Maps for Adobe Creative Cloud button.
3. In the ArcGIS Account dialog box, note that the latest version of ArcGIS Map for Adobe Creative Cloud, version 3.2.0, is used > Select the ArcGIS Online button to expand it > Select the Sign In button> Enter in ArcGIS Online credentials.
4. Select the Draw button> In the web map, create a box> In the Mapboard Options dialog box, click OK.
5. In the ArcGIS Maps: Compilation dialog box, select Add Content > Select "Add Places" button. In the Add Places dialog box, type in an address > Select plus button next to the correct address to add it to the web map> Select Close.
6. In the Contents pane, select the more options menu> Select Visualize Travel Times.
7. In the Visualize Travel Times, enter in the desired criteria > Select Apply
8. Select the Sync button.

Steps to Reproduce