BUG-000162133 for ArcGIS Insights

Bug ID Number	BUG-000162133
Submitted	October 16, 2023
Last Modified	June 5, 2024
Applies to	ArcGIS Insights
Version found	2023.2
Operating System	Windows OS
Operating System Version	10.0 64 Bit
Status	As Designed

Additional Information

Some layers in ArcGIS Living Atlas of the World have large numbers of shapes and take too long to load when they are opened at higher zoom levels (Country and World levels). For this reason, the layer's visibility can be set to certain scales on the ArcGIS Living Atlas of the World layer, so that some layers are only visible at lower zoom levels (State, City, or Building levels) as required based on the number of shapes visible at that level. For such layers, it is expected to zoom in to the desired level from the default ArcGIS Living Atlas of the World service extent to the area with shapes to analyze.

Workaround

For ArcGIS Living Atlas of the World layers, add all the associated layers and load at the proper levels (i.e. if tract, state, and county are all present in the layer list, select all and add to the workbook)