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Bug

ArcGIS License Manager fails to launch and returns the error message, "An error occurred while opening trusted storage: 50003" when a domain system account is set as the log-in account for the FlexNet Licensing Service 64 in Windows.

Last Published: August 29, 2022 ArcGIS License Manager
Bug ID Number BUG-000150159
SubmittedJune 22, 2022
Last ModifiedJuly 31, 2024
Applies toArcGIS License Manager
Version found2021.1
Operating SystemWindows Server
Operating System Version2022
StatusIn Review

Workaround

Set LSAdmin.exe to Domain account while FlexNet Licensing Service 64 to Local System.

Steps to Reproduce

Bug ID: BUG-000150159

Software:

  • ArcGIS License Manager

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