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Bug

ArcGIS Indoors Maps organization extension is not recognized by ArcGIS Pro 2.9. The error message "Tool is not licensed" is returned when trying to use Indoors geoprocessing tools.

Last Published: December 19, 2022 ArcGIS Pro
Bug ID Number BUG-000154541
SubmittedDecember 15, 2022
Last ModifiedOctober 4, 2024
Applies toArcGIS Pro
Version found2.9.5
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusAs Designed

Additional Information

The new Indoors licensing model, including Indoors Maps and Indoors Spaces organization extensions, only works with ArcGIS Pro 3.0 or later.

Workaround

Upgrading to ArcGIS Pro 3.0+ resolves the issue.

Steps to Reproduce

Bug ID: BUG-000154541

Software:

  • ArcGIS Pro

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