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Bug

ArcGIS Indoors for ArcGIS Pro tools show 'Tool is not licensed' when the active portal is an ArcGIS Indoors portal with Integrated Windows Authentication (IWA) enabled.

Last Published: August 5, 2019 ArcGIS Indoors
Bug ID Number BUG-000123652
SubmittedJuly 11, 2019
Last ModifiedApril 27, 2025
Applies toArcGIS Indoors
Version found1.0
Operating SystemWindows OS
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This issue is not reproducible in recent releases.

Workaround

When connecting to Portal for ArcGIS, using port 7443 to bypass the web adaptor also bypasses Windows authentication. Users can connect and activate the portal connection by using either a built-in account or an Active Directory account. The tools then appear as licensed.

Steps to Reproduce

Bug ID: BUG-000123652

Software:

  • ArcGIS Indoors

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