Bug
ArcGIS Hub sites with Google Analytics tracking do not track downloads for CSV, ZIP files, KML, and file geodatabase formats after May 25, 2021.
| Bug ID Number | BUG-000142694 |
|---|---|
| Submitted | September 3, 2021 |
| Last Modified | March 25, 2025 |
| Applies to | ArcGIS Hub |
| Version found | N/A |
| Operating System | Windows OS |
| Operating System Version | N/A |
| Status | Will Not Be Addressed |
Additional Information
Currently, there are two ways to track download telemetry using Google Analytics. Interactions on the frontend can be captured by this pattern: Event Category: Engagement Event Action: Download The current taxonomy splits interactions by "Event Label", and the "details" entry splits interactions by download format and file status. The following are examples of the "Event Label" and "details" values. Event Label: - Open (sidebar open), - Complete (a download is successfully completed), - Start (user clicked any download button and started the process), - Error (users saw an error warning), - resource (user clicks an additional resource), - toggle filter (user toggles download filter) - etc details: - "CSV, Cache" (download format, generate a new file, or download an existing cached file)Steps to Reproduce
Bug ID: BUG-000142694
Software:
- ArcGIS Hub
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