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Bug

ArcGIS Hub Site Content Library prompts for credentials when organization default custom basemap is shared to the organization, even when logged into an organization account.

ArcGIS Hub
Bug ID Number BUG-000176410
SubmittedMay 13, 2025
Last ModifiedJune 24, 2025
Applies toArcGIS Hub
Version foundN/A
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusIn Review

Workaround

Make the content of the basemap public.

Steps to Reproduce

Bug ID: BUG-000176410

Software:

  • ArcGIS Hub

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