laptop and a wrench

Bug

ArcGIS Hub log-in pop-up does not work when multifactor authentication is enabled, and the invalid credentials message, 'The username or password entered is incorrect' is returned.

Last Published: November 16, 2021 ArcGIS Hub
Bug ID Number BUG-000144456
SubmittedNovember 11, 2021
Last ModifiedJune 7, 2025
Applies toArcGIS Hub
Version foundN/A
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version FixedPlanned Release Date: Q1 2023
StatusFixed

Additional Information

ArcGIS Hub supports multifactor authentication login.

Steps to Reproduce

Bug ID: BUG-000144456

Software:

  • ArcGIS Hub

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options