Bug
ArcGIS Hub does not delete content, for example, uploaded images, from the Resources folder when the content is removed from the site.
| Bug ID Number | BUG-000143507 |
|---|---|
| Submitted | October 7, 2021 |
| Last Modified | May 11, 2026 |
| Applies to | ArcGIS Hub |
| Version found | N/A |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Status | Known Limit |
Additional Information
Given other layout elements may contain references to the site's item resources. The image cannot be reliably deleted after removing the image card. Item resources have a very high file limit; thus, it is possible but unlikely this will limit most customers in their usage of the current layout editor.Workaround
Query the content of the site's Resources folder using this request URL: https://www.arcgis.com/sharing/rest/content/users/<USERNAME>/items/<HUB_SITE_ITEMID>/resources?f=pjson&token=<TOKEN>
This provides a list of all resources for the site. Once the name of items to be removed is identified, send a separate request using Postman to delete the items from the Resources folder:
POST request URL:
- https://www.arcgis.com/sharing/rest/content/users/<USERNAME>/items/<HUB_SITE_ITEMID>/removeResources
Body:
- f=pjson
- token=<TOKEN>
- resource: <FILE_NAME (with extension)>
Steps to Reproduce
Bug ID: BUG-000143507
Software:
- ArcGIS Hub
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