Bug
ArcGIS GIS Server 10.5x and ArcGIS GIS Server 10.6 printing service fails or produces a blank output when using secured Open Geospatial Consortium (OGC) basemap layers.
| Bug ID Number | BUG-000114121 |
|---|---|
| Submitted | May 21, 2018 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS GIS Server |
| Version found | 10.6 |
| Operating System | Windows OS |
| Operating System Version | 10.0 |
| Status | Known Limit |
Additional Information
Printing secured services requires using a custom print service that follows the guidance at https://enterprisedev.arcgis.com/en/server/latest/create-web-apps/windows/printing-maps-that-contain-secured-services.htm. See specifically the ImportCredentials function documented at https://pro.arcgis.com/en/pro-app/arcpy/mapping/web-map-printing-with-arcpy-mp.htm#ESRI_SECTION1_1EB4BCD03C964BF2A9CDC6BC60329F7EWorkaround
If possible, use an image service on ArcGIS Server containing the same imagery.
Steps to Reproduce
Bug ID: BUG-000114121
Software:
- ArcGIS GIS Server
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