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ArcGIS for Windows Mobile does not load basemaps from an ArcGIS GIS Server 10.3.1 compact cached map service.

Last Published: April 9, 2018 ArcGIS for Windows Mobile
Bug ID Number BUG-000093603
SubmittedJanuary 19, 2016
Last ModifiedMarch 30, 2022
Applies toArcGIS for Windows Mobile
Version found10.2.1
StatusWill Not Be Addressed

Additional Information

On July 1, 2017 Esri retired the ArcGIS for Windows Mobile product and we encourage customers to migrate mobile field editing projects to Collector for ArcGIS app or another ArcGIS App available at


Use an exploded cache instead of a compact cache.

Steps to Reproduce

Bug ID: BUG-000093603


  • ArcGIS for Windows Mobile

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