ArcGIS for Desktop does not honor ArcGIS Online settings when feature service options do not allow others to export the service into a different format.
In ArcGIS Online, when the 'Allow others to export to different formats' option for their feature service is disabled, other users can still open in ArcGIS for Desktop and export the service to a shapefile (.shp).
Last Published: July 23, 2015ArcGIS for Desktop
Bug ID Number
April 10, 2015
November 24, 2020
ArcGIS for Desktop
Operating System Version
The issue is a duplicate of an existing issue. See the issue's Additional Information section for details. Customers associated with the duplicate issue are automatically attached to the open issue.