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Bug

ArcGIS Field Maps returns an error, "The server may not be responding or we encountered an unexpected error" while using it with ArcGIS Online.

Last Published: July 4, 2022 ArcGIS Field Maps
Bug ID Number BUG-000149582
SubmittedMay 27, 2022
Last ModifiedSeptember 26, 2025
Applies toArcGIS Field Maps
Version found22.2
Operating SystemAndroid
Operating System Version12.x
StatusNon-Reproducible

Additional Information

This issue is non-reproducible when tested in the ArcGIS Online June 2023 and ArcGIS Field Maps v23.2.1 releases. If the issue persists, contact Esri Support Services. Reference the non-reproducible defect in the new Support Case.

Workaround

Uninstall and reinstall the ArcGIS Field Maps application, then reload. The ArcGIS Field Maps application can only be used once before it needs to be uninstalled and reinstalled again. 

Steps to Reproduce

Bug ID: BUG-000149582

Software:

  • ArcGIS Field Maps

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