Bug
ArcGIS Field Maps 25.2.x returns the error message "Unable to Open. Unable to resolve host 'arcgis.com': No address associated with hostname" when accessing an offline area through ArcGIS Workforce integration.
| Bug ID Number | BUG-000180232 |
|---|---|
| Submitted | October 17, 2025 |
| Last Modified | October 29, 2025 |
| Applies to | ArcGIS Field Maps |
| Version found | 25.2.3 |
| Operating System | Android |
| Operating System Version | 15.x |
| Status | Will Not Be Addressed |
Additional Information
This is a behavior change in the 25.2 release of ArcGIS Field Maps. App link item IDs now only point to the connected web map and not the child offline areas. If the link does not contain an item ID, the current map is used to process the link.Workaround
- Go to the Item Details page of the Workforce feature layer.
- Open the Data tab for Assignment Integrations.
- Find the URL Template field for the row with the App ID 'arcgis-fieldmaps.'
- Double-click the blank space next to the 'View' link.
- Edit the URL and remove the itemID parameter from the URL.
- Ensure the target offline area is open in ArcGIS Field Maps before launching the link from Workforce.
Steps to Reproduce
Bug ID: BUG-000180232
Software:
- ArcGIS Field Maps
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App