laptop and a wrench

Bug

ArcGIS Experience Builder fails to refresh tokens after 30 minutes when the ArcGIS Enterprise portal is configured with Integrated Windows Authentication (IWA).

Last Published: March 27, 2023 ArcGIS Experience Builder
Bug ID Number BUG-000156635
SubmittedMarch 15, 2023
Last ModifiedOctober 8, 2025
Applies toArcGIS Experience Builder
Version found10.9.1
Operating SystemWindows Server
Operating System Version2022
Version Fixed12.0
StatusFixed

Additional Information

This issue is not completely fixed. It is reopened for further fixing.

Workaround

  • Manually reload the web page for the ArcGIS Experience Builder app.
  • Upgrade to ArcGIS Enterprise 11.1.

Steps to Reproduce

Bug ID: BUG-000156635

Software:

  • ArcGIS Experience Builder

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options