BUG-000172518 for ArcGIS Experience Builder

Bug ID Number	BUG-000172518
Submitted	November 22, 2024
Last Modified	August 5, 2025
Applies to	ArcGIS Experience Builder
Version found	11.3
Operating System	Windows OS
Operating System Version	11.0 64 bit
Status	Will Not Be Addressed

Additional Information

ArcGIS Web App Builder is limited by the service MaxRecordCount, which has been enhanced in ArcGIS Experience Builder to allow for paged queries, so ArcGIS Experience Builder allows you to select a result that exceeds the MaxRecordCount setting in the service. Regarding the crash issue, when the query result is drawn on the front-end, it may crash when the data volume is large. For large amount of plotting, some recommendations to not crash and make the map useful: • limit the scale range of the large point layers to force users to zoom in. • if they want to see data at small scales they can for example bin the points in hexbins. • for the road layer, they can filter features by their type to display only the major arteries, freeways, highways at small scale, and have another feature layer to display all features at large scale. • it's possible to publish a tile layer from a feature layer from the layer item page. This layer could also be used to display data at small scale, and it would even support popup.

Workaround

To restrict the number of query results in ArcGIS Experience Builder.

Navigate to Data in the left panel, browse to, and click the web map card to view its details pane.
Select Layer, click the Settings icon, then select the Records tab.
Open the Maximum toggle and set the Maximum record count as desired.