laptop and a wrench

Bug

ArcGIS Experience Builder displays an embedded login prompt with only built-in login option (making other logins such as SAML unavailable) when accessing an ArcGIS Online Experience that uses a secure service from an ArcGIS Server without stored credentials, rather than showing the portal sign in page, if the ArcGIS Online organization lists the server in the organization's trusted servers.

ArcGIS Experience Builder
Bug ID Number BUG-000178440
SubmittedAugust 4, 2025
Last ModifiedOctober 13, 2025
Applies toArcGIS Experience Builder
Version foundJune 2025
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusIn Product Plan

Workaround

Remove the URL from the trusted servers setting in ArcGIS Online if it is not needed. In many situations this may be configured but is not actually needed. Refer to this documentation: https://doc.arcgis.com/en/arcgis-online/administer/configure-security.htm#ESRI_SECTION1_70CC159B3540440AB325BE5D89DBE94A for mor information.

Steps to Reproduce

Bug ID: BUG-000178440

Software:

  • ArcGIS Experience Builder

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