laptop and a wrench

Bug

ArcGIS Enterprise web apps do not prompt for an Enterprise login from certain ArcGIS Enterprise services.

Portal for ArcGIS
Bug ID Number BUG-000162806
SubmittedNovember 8, 2023
Last ModifiedMay 6, 2025
Applies toPortal for ArcGIS
Version found10.9.1
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusDuplicate

Additional Information

Portal for ArcGIS Security 2024 Update 1 Patch is now live on the support site. The URL is: https://support.esri.com/en-us/patches-updates/2023/portal-for-arcgis-security-2024-update-1-patch. This defect is addressed in the Portal for ArcGIS Security 2025 Update 1 Patch. The URL is: https://support.esri.com/en-us/patches-updates/2025/portal-for-arcgis-security-2025-update-1-patch Patches are available for versions 11.4, 11.3, 11.2, 11.1, and 10.9.1. Please refer to the “Issues addressed with this patch” section of the patch page to determine the version(s) where this defect is addressed.

Workaround

Portal for ArcGIS Security 2024 Update 1 Patch is now live on the support site. The URL is:

https://support.esri.com/en-us/patches-updates/2023/portal-for-arcgis-security-2024-update-1-patch.

This defect is addressed in the Portal for ArcGIS Security 2025 Update 1 Patch. The URL is:

https://support.esri.com/en-us/patches-updates/2025/portal-for-arcgis-security-2025-update-1-patch

Patches are available for versions 11.4, 11.3, 11.2, 11.1, and 10.9.1. Please refer to the “Issues addressed with this patch” section of the patch page to determine the version(s) where this defect is addressed.

Steps to Reproduce

Bug ID: BUG-000162806

Software:

  • Portal for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options