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Bug

ArcGIS Enterprise Instant Apps with the Sidebar template basemap gallery thumbnails are not displayed anymore after the web app is opened more than 30 minutes without refreshing the browser windows.

Portal for ArcGIS
Bug ID Number BUG-000174030
SubmittedFebruary 3, 2025
Last ModifiedMarch 11, 2025
Applies toPortal for ArcGIS
Version found11.4
Operating SystemWindows OS
Operating System Version11.0 64 bit
StatusNon-Reproducible

Additional Information

This issue is not reproducible in ArcGIS Enterprise. If the issue persists, contact Esri Support Services as a new reproduction case is needed to continue the investigation.

Steps to Reproduce

Bug ID: BUG-000174030

Software:

  • Portal for ArcGIS

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