laptop and a wrench

Bug

ArcGIS Enterprise Cloud Builder deployment on Microsoft Azure with a three-character prefix fails to upgrade and returns the error message "Windows computer name cannot be more than 15 characters long".

ArcGIS Enterprise Cloud Builder for Microsoft Azure
Bug ID Number BUG-000163926
SubmittedDecember 21, 2023
Last ModifiedJune 6, 2024
Applies toArcGIS Enterprise Cloud Builder for Microsoft Azure
Version found11.2
Operating SystemWindows Server
Operating System VersionN/A
StatusDuplicate

Additional Information

Duplicate of BUG-000164769: This issue is a duplicate of BUG-000164769, that is resolved for ArcGIS Enterprise 11.3.

Workaround

  • While attempting an upgrade through Cloud Builder at the Summary page (very last screen), click on Save automation artifacts, provide a file name, select PowershellScripts and cross platform CLI scripts checkboxes and click Generate. It generates an archive (zip file) in the path provided. 
  • Locate the above file and extract in a folder. 
  • Find the sub string - "SiteUpgradeVM" and replace it with "UpgradeVM" in the below files of the above folder. 

i. Upgrade-ArcGISSite.ps1 

ii. add-upgrade-vm.parameters.json 

iii. upgrade-portal.parameters.json 

iv. -upgrade-server.parameters.json 

v. upgrade-datastore-install.parameters.json 

  • Add the following line in Upgrade-AzureResourceGroup.ps1 after line 175 Invoke-ExecuteTemplate -TemplateName 'postupgrade-portal' -VMNames $PortalMachineNames.
  • Run the ./Upgrade-ArcGISSite.ps1.

Steps to Reproduce

Bug ID: BUG-000163926

Software:

  • ArcGIS Enterprise Cloud Builder for Microsoft Azure

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