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Bug

ArcGIS Enterprise 11.3 failure to create the cache when publishing a map service with cache to an AWS S3 bucket. No tile scheme is visible in the REST endpoint of the service. The cache icon in ArcGIS Server Manager is grayed out.

ArcGIS GIS Server
Bug ID Number BUG-000178794
SubmittedAugust 18, 2025
Last ModifiedSeptember 10, 2025
Applies toArcGIS GIS Server
Version found11.3
Operating SystemWindows Server
Operating System Version2022
StatusIn Review

Workaround

Upgrading ArcGIS Pro to 3.4 or 3.5 solves the issue.

Steps to Reproduce

Bug ID: BUG-000178794

Software:

  • ArcGIS GIS Server

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