laptop and a wrench

Bug

ArcGIS Enterprise 11.3 failure to create the cache when publishing a map service with cache to an AWS S3 bucket. No tile scheme is visible in the REST endpoint of the service. The cache icon in ArcGIS Server Manager is grayed out.

ArcGIS GIS Server
Bug ID Number BUG-000178794
SubmittedAugust 18, 2025
Last ModifiedNovember 24, 2025
Applies toArcGIS GIS Server
Version found11.3
Operating SystemWindows Server
Operating System Version2022
StatusDuplicate

Additional Information

Duplicate of BUG-000175811

Workaround

Upgrading ArcGIS Pro to 3.4 or 3.5 solves the issue.

Steps to Reproduce

Bug ID: BUG-000178794

Software:

  • ArcGIS GIS Server

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options