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Bug

ArcGIS Earth fails to connect to Portal for ArcGIS hosted by a non '.com' domain name when configured from the settings menu.

Last Published: December 6, 2018 No Product Found
Bug ID Number BUG-000096420
SubmittedMay 12, 2016
Last ModifiedJune 5, 2024
Applies toNo Product Found
Version foundN/A
Operating SystemWindows OS
Operating System Version7.0 64 Bit
Version Fixed1.2
StatusFixed

Workaround

Instead of setting the Portal for ArcGIS URL via the settings menu, select the Sign In option at the top-right corner, and manually type the Portal for ArcGIS URL that needs to be connected to.

Steps to Reproduce

Bug ID: BUG-000096420

Software:

  • No Product Found

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