Bug
ArcGIS Desktop resolves only the hostname and not the fully qualified domain name (FQDN) when returning a borrowed license. This prevents returns on networks where a FQDN is required for each license manager.
| Bug ID Number | NIM065306 |
|---|---|
| Submitted | February 17, 2011 |
| Last Modified | April 2, 2025 |
| Applies to | No Product Found |
| Version found | 10.0 |
| Status | Will Not Be Addressed |
Additional Information
We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.Workaround
Add the License Manager Server's IP Address and Correct Host name to the "hosts" file in C:\Windows\System32\drivers\etc\hosts on the client side. After correcting the host name and IP address, borrowed licenses can be successfully returned to the License Manager.Steps to Reproduce
Bug ID: NIM065306
Software:
- No Product Found
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