laptop and a wrench

Bug

ArcGIS Desktop Help does not open on Citrix client machines.

Last Published: August 25, 2014 No Product Found
Bug ID Number NIM046751
SubmittedJuly 8, 2009
Last ModifiedApril 2, 2025
Applies toNo Product Found
Version found9.3
Version Fixed10.1
StatusFixed

Workaround

Publish the help as an additional application in Citrix: C:\WINDOWS\SysWOW64\hh.exe "C:\Program Files (x86)\ArcGIS\Help\ArcInfoMain.chm&q

Steps to Reproduce

Bug ID: NIM046751

Software:

  • No Product Found

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