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Bug

ArcGIS Desktop 10.5 makes repeated requests to GetLegendInfo when loading map services layers. Previous versions of ArcGIS Desktop such as 10.3.1 or 10.4.1 are more efficient. The cumulative effect of this issue substantially increase draw time for services with many layers in ArcGIS Desktop 10.5.

Last Published: November 16, 2017 ArcGIS for Desktop
Bug ID Number BUG-000103140
SubmittedFebruary 23, 2017
Last ModifiedAugust 21, 2025
Applies toArcGIS for Desktop
Version found10.5
Operating SystemWindows OS
Operating System Version10.0
Version Fixed10.6.0
StatusFixed

Steps to Reproduce

Bug ID: BUG-000103140

Software:

  • ArcGIS for Desktop

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