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Bug

ArcGIS Collector (Windows) fails to load layers in an offline map when an ArcGIS Enterprise feature layer is added to ArcGIS Online with stored credentials.

Last Published: April 20, 2021 ArcGIS Collector
Bug ID Number BUG-000138831
SubmittedApril 8, 2021
Last ModifiedJanuary 4, 2023
Applies toArcGIS Collector
Version found20.0.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusIn Review

Workaround

  • Use a service from Portal that is not secured.
  • Add the item to ArcGIS Online with the Do not store credentials with service item. Prompt for authentication everytime option checked, so the credentials are not stored.

Steps to Reproduce

Bug ID: BUG-000138831

Software:

  • ArcGIS Collector

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