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Bug

ArcGIS Collector map or app crashes in iOS 20.2.2 when working live in a web map.

Last Published: July 10, 2020 ArcGIS Collector
Bug ID Number BUG-000132143
SubmittedJuly 9, 2020
Last ModifiedJune 5, 2024
Applies toArcGIS Collector
Version found20.2.2
Operating SystemApple iOS
Operating System Version13.0x
StatusWill Not Be Addressed

Additional Information

The issue is not being addressed in ArcGIS Collector and is not reproducible in the current release of ArcGIS Field Maps. Migrate to use ArcGIS Field Maps.

Workaround

  • Take the map offline.
  • Decrease the number of layers on the map.
  • Use a simple basemap (for example, Gray Canvas).

Steps to Reproduce

Bug ID: BUG-000132143

Software:

  • ArcGIS Collector

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