laptop and a wrench

Bug

ArcGIS Collector crashes when using the app over 20Kmph in a navigation mode on certain Samsung mobile devices.

Last Published: April 30, 2021 ArcGIS Collector
Bug ID Number BUG-000138834
SubmittedApril 8, 2021
Last ModifiedJune 5, 2024
Applies toArcGIS Collector
Version found20.2.4
Operating SystemAndroid
Operating System Version10.x
StatusWill Not Be Addressed

Additional Information

This issue is not addressed in ArcGIS Collector and is not reproducible in the current release of ArcGIS Field Maps. Use ArcGIS Field Maps.

Steps to Reproduce

Bug ID: BUG-000138834

Software:

  • ArcGIS Collector

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options