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Bug

ArcGIS Collector (Android) fails to load a web map containing a custom basemap created using the cache map service.

Last Published: November 9, 2020 ArcGIS Collector
Bug ID Number BUG-000132156
SubmittedJuly 10, 2020
Last ModifiedJune 5, 2024
Applies toArcGIS Collector
Version found20.2.1
Operating SystemAndroid
Operating System Version10.x
StatusNon-Reproducible

Additional Information

The issue is not reproducible if the custom basemap has an Image service end point.

Workaround

Use ArcGIS Collector (Classic) and ArcGIS Collector (iOS) to load the web map.

 

Steps to Reproduce

Bug ID: BUG-000132156

Software:

  • ArcGIS Collector

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