laptop and a wrench

Bug

ArcGIS API for JavaScript 4.19 apps fail to load and display a blank, white screen in Mozilla Firefox 68.4.1 for 32bit and 64bit.

Last Published: April 28, 2021 ArcGIS Online
Bug ID Number BUG-000139380
SubmittedApril 26, 2021
Last ModifiedJuly 4, 2025
Applies toArcGIS Online
Version found9.1
Operating SystemN/A
Operating System VersionN/A
Version Fixed4.19
StatusFixed

Steps to Reproduce

Bug ID: BUG-000139380

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options