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ArcGIS 10.3.1 for Desktop clients are unable to consume licenses from the License Manager while on a VPN connection when IPv6 is enabled.

Last Published: November 11, 2015 ArcGIS for Desktop
Bug ID Number BUG-000091981
SubmittedNovember 6, 2015
Last ModifiedOctober 20, 2021
Applies toArcGIS for Desktop
Version found10.3.1
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.


Disable IPv6 to allow licenses to be consumed.

Steps to Reproduce

Bug ID: BUG-000091981


  • ArcGIS for Desktop

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