Bug
Applying an SSL certificate with Elliptic Curve Cryptograph (ECC) encryption to ArcGIS Monitor 2023.3.1 results in the site not functioning properly.
| Bug ID Number | BUG-000168947 |
|---|---|
| Submitted | July 8, 2024 |
| Last Modified | February 18, 2025 |
| Applies to | ArcGIS Monitor |
| Version found | 2023.3.1 |
| Operating System | Windows Server |
| Operating System Version | 2022 |
| Status | Under Consideration |
Workaround
- Stop ArcGIS Monitor service, and switch back to the default (self-signed) certificate provided with ArcGIS Monitor by manually deleting the SSL file created after applying their certificate. This can be found and deleted by default at C:\Users\<user>\AppData\Local\ESRI\ArcGISMonitor\config-store-server\ssl. Then Start ArcGIS Monitor service.
- Use an SSL certificate with RSA encryption instead.
Steps to Reproduce
Bug ID: BUG-000168947
Software:
- ArcGIS Monitor
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