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Bug

Applying an SSL certificate to ArcGIS Monitor 2023 results in the site not functioning properly.

Last Published: April 11, 2023 ArcGIS Monitor
Bug ID Number BUG-000157196
SubmittedApril 3, 2023
Last ModifiedJune 5, 2024
Applies toArcGIS Monitor
Version found2023.0
Operating SystemWindows Server
Operating System Version2022
Version Fixed2023.1
StatusFixed

Workaround

  • Switch back to the default (self-signed) certificate provided with ArcGIS Monitor by manually deleting the SSL file created after applying their certificate. This can be found and deleted by default at C:\Users\<user>\AppData\Local\ESRI\ArcGISMonitor\config-store-server\ssl.
  • Do an IIS Rewrite: https://community.esri.com/t5/arcgis-monitor-blog/connecting-to-arcgis-monitor-2023-through-iis/ba-p/1261164.

Steps to Reproduce

Bug ID: BUG-000157196

Software:

  • ArcGIS Monitor

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