laptop and a wrench

Bug

Applying a rule package causes ArcGIS Pro to crash when a special character is included in the user profile folder.

Last Published: March 4, 2021 ArcGIS Pro
Bug ID Number BUG-000137831
SubmittedMarch 2, 2021
Last ModifiedNovember 21, 2025
Applies toArcGIS Pro
Version found2.7
Operating SystemWindows OS
Operating System Version10.0
StatusNon-Reproducible

Additional Information

The issue is not reproducible.

Workaround

Create a new user profile or have the special character removed from the existing user profile.

Steps to Reproduce

Bug ID: BUG-000137831

Software:

  • ArcGIS Pro

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options