laptop and a wrench

Bug

Append data tool with excel (xlsx) CSV data on hosted feature layer created from .xlsx or .csv data leads to error "Error: There was an error."

Last Published: May 23, 2022 Portal for ArcGIS
Bug ID Number BUG-000147566
SubmittedMarch 14, 2022
Last ModifiedJune 4, 2025
Applies toPortal for ArcGIS
Version found10.9.1
Operating SystemWindows OS
Operating System Version11.0 64 bit
Version Fixed11.0
StatusFixed

Workaround

Through the following workflow, it is possible to use the append data tool with the same files:

  1. Open ArcGIS Pro.
  2. Use the Excel to Table tool on one of the excel files.
  3. Right-click the created table in the content window and Display XY Data.
  4. Export the created XY data to a feature dataset in a file geodatabase.
  5. Share the feature dataset to ArcGIS Enterprise (as a hosted feature layer (copy all data: features)).
  6. Go to the item page for the item created in step 5, go to update data>append data, and append the other .xlsx file which is not used during steps 1-5.

Steps to Reproduce

Bug ID: BUG-000147566

Software:

  • Portal for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options