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Bug

Android devices unable to answer text questions in an ArcGIS Survey123 form when the form is added to an ArcGIS Hub site via the Survey Card element, and the keyboard is not displayed.

ArcGIS Hub
Bug ID Number BUG-000143861
SubmittedOctober 20, 2021
Last ModifiedAugust 15, 2024
Applies toArcGIS Hub
Version foundN/A
Operating SystemAndroid
Operating System Version12.x
StatusNon-Reproducible

Additional Information

This issue is not reproducible in ArcGIS Hub. If the issue persists, contact Esri Support Services as additional information is required for further investigation.

Workaround

  • Works on iOS devices.
  • Works in a web browser on a computer.
  • Able to type on Android devices when the survey is added a different way.
    • iFrame
  • Works on iOS devices.
  • Works in a web browser on a computer.
  • Able to type on Android devices when Survey is added a different way.
    • iFrame
    • Added as a link to the Menu header.
  • Access the survey through the direct link retrieved from ArcGIS Survery123 and not through the ArcGIS Hub site.

Steps to Reproduce

Bug ID: BUG-000143861

Software:

  • ArcGIS Hub

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