laptop and a wrench

Bug

An upgrade from Portal for ArcGIS 10.3 to 10.3.1 causes broken thumbnails in the Basemap Gallery and Bookmarks widgets in the main Web AppBuilder app, and for the Developers app, for Imagery with Labels, Light Gray Canvas, Terrain with Labels, and thumbnails from the Portal for ArcGIS 10.3 Bookmarks widget.

Last Published: November 1, 2016 Portal for ArcGIS
Bug ID Number BUG-000088756
SubmittedJune 30, 2015
Last ModifiedAugust 21, 2020
Applies toPortal for ArcGIS
Version found10.3.1
Operating SystemWindows
Operating System Version2008 R2 64 Bit
Version Fixed4.3
StatusFixed

Workaround

Build new Web AppBuilder applications in Portal for ArcGIS 10.3.1 which bypass any legacy Portal for ArcGIS 10.3 migration issues. For bookmarks, manually move the thumbnails to the directory: /portal/apps/webappviewer/widgets/Bookmark/images/

Steps to Reproduce

Bug ID: BUG-000088756

Software:

  • Portal for ArcGIS

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback