BUG-000161372 for ArcGIS Experience Builder

Bug ID Number	BUG-000161372
Submitted	September 13, 2023
Last Modified	August 20, 2025
Applies to	ArcGIS Experience Builder
Version found	June 2023
Operating System	N/A
Operating System Version	N/A
Status	Known Limit

Additional Information

This is expected behavior. For map service layers, the selection layer through message action needs to be handled, so it shows up when features are selected first, and then use the mouse to click on the already-highlighted result. Inside the pop-up, "1 of x (>=2)" is seen since the first one is "xxx-highlight," the selection layers. There is a workflow that can be tweaked to avoid this: •If clicking on the feature is expected, then use the "1 of x" button to show the list and change the pop-up to reflect the original layer instead. •Inside the Map widget, turn on the "Show pop-up upon feature selection" to make the pop-up automatically pop out when selecting the result in the search list. This should be more intuitive than allowing users to click again on the selected (highlighted) feature.

Workaround

Enabling feature access on the map service and using the REST URL of the generated feature service does not show the unknown pop-up and works as expected.
Use a hosted feature layer from ArcGIS Online instead of a map service.