laptop and a wrench


An Organizational account cannot log into Esri Maps for Office 3.0 if the URL of the Organization's page is added to the trusted websites list in Internet Explorer.

Last Published: September 7, 2016 Esri Maps for Office
Bug ID Number BUG-000086994
SubmittedApril 16, 2015
Last ModifiedNovember 3, 2022
Applies toEsri Maps for Office
Version found3
Operating SystemWindows OS
Operating System Version7
Version FixedN/A


Remove '' and '' from the Trusted Sites list in Internet Explorer.

Steps to Reproduce

Bug ID: BUG-000086994


  • Esri Maps for Office

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic