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Bug

An incorrect ExportMap call on a cached map service sometimes causes excessive memory allocation, leading to an unresponsive server.

ArcGIS GIS Server
Bug ID Number BUG-000174214
SubmittedFebruary 10, 2025
Last ModifiedMarch 10, 2025
Applies toArcGIS GIS Server
Version found11.4
Operating SystemRed Hat Enterprise Linux
Operating System VersionN/A
Version Fixed11.5
StatusFixed

Workaround

Stop the system CachingControllers and CachingTools services.

Steps to Reproduce

Bug ID: BUG-000174214

Software:

  • ArcGIS GIS Server

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