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Bug

An error message, "Page Not Found" is returned when accessing a 3D web app directly even after entering the Portal credentials.

Last Published: August 19, 2021 Portal for ArcGIS
Bug ID Number BUG-000142278
SubmittedAugust 17, 2021
Last ModifiedJune 5, 2024
Applies toPortal for ArcGIS
Version found10.7.1
Operating SystemWindows OS
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

The issue is fixed in ArcGIS Enterprise 10.8.1.

Workaround

  • Open the web app in Portal > Content > 3D Web App > Launch Web Application.
  • Share all parts of the 3D web app with Everyone in Portal.
  • Upgrade the ArcGIS Enterprise environment to the 10.9 version.

Steps to Reproduce

Bug ID: BUG-000142278

Software:

  • Portal for ArcGIS

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