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An error message is returned when opening a web map on Internet Explorer for ArcGIS on iOS. This occurs if the iOS version is 8.1 or greater, and if the map service is published using ArcMap 10.3 with the layerID not starting from 0.

Last Published: May 28, 2015 Explorer for ArcGIS
Bug ID Number BUG-000085130
SubmittedFebruary 6, 2015
Last ModifiedJuly 29, 2020
Applies toExplorer for ArcGIS
Version found10.2.7
Operating SystemApple iOS


Add a layerID that starts from 0.

Steps to Reproduce

Bug ID: BUG-000085130


  • Explorer for ArcGIS

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