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Bug

An error message, "Invalid dlient_id" is returned when attempting to log in to Esri Support App.

Last Published: February 8, 2021 No Product Found
Bug ID Number BUG-000136440
SubmittedDecember 28, 2020
Last ModifiedJuly 9, 2025
Applies toNo Product Found
Version foundN/A
Operating SystemApple iOS
Operating System Version14.0x
Version Fixed3.6
StatusFixed

Additional Information

This issue is fixed in Esri Support App 3.6 which is available for download. Upgrade the app to avoid the error.

Workaround

Call Technical Support reception.

Steps to Reproduce

Bug ID: BUG-000136440

Software:

  • No Product Found

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