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Bug

An error message, "Camera not ready" is returned when capturing an image in the Survey123 field app on an iOS device in split-screen mode.

Last Published: July 21, 2020 ArcGIS Survey123
Bug ID Number BUG-000132322
SubmittedJuly 16, 2020
Last ModifiedDecember 30, 2025
Applies toArcGIS Survey123
Version found3.9
Operating SystemApple iOS
Operating System Version13.0x
StatusNon-Reproducible

Additional Information

This issue is not reproducible when using the Apple's current app layout technology (iPadOS 26).

Steps to Reproduce

Bug ID: BUG-000132322

Software:

  • ArcGIS Survey123

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