laptop and a wrench

Bug

An error, "Could not open the specified file", is returned when attempting to open a .pkinfo file created from a web map that contains secured services without stored credentials.

Last Published: August 19, 2020 ArcGIS for Desktop
Bug ID Number BUG-000086456
SubmittedMarch 27, 2015
Last ModifiedMarch 19, 2021
Applies toArcGIS for Desktop
Version found10.2
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

Steps to Reproduce

Bug ID: BUG-000086456

Software:

  • ArcGIS for Desktop

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback