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An authorization error occurs in Portal for ArcGIS when the operating system, server, or portal is installed on a non-default partition (c:\).

Last Published: December 2, 2016 Portal for ArcGIS
Bug ID Number BUG-000093724
SubmittedJanuary 22, 2016
Last ModifiedJuly 28, 2020
Applies toPortal for ArcGIS
Version found10.3
Operating SystemWindows
Operating System Version2008 R2
StatusWill Not Be Addressed

Additional Information

New logic in Portal for ArcGIS at 10.5 should address this.


Add the file path, c:\program files\Esri\License10.3\sysgen, and add the keycodes file from the d:\ drive.

Steps to Reproduce

Bug ID: BUG-000093724


  • Portal for ArcGIS

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