laptop and a wrench

Bug

An attempt by members to reset their own passwords for educational licenses results in their accounts being locked.

ArcGIS Online
Bug ID Number BUG-000173290
SubmittedDecember 26, 2024
Last ModifiedFebruary 10, 2025
Applies toArcGIS Online
Version foundNov 2024
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

This issue is non-reproducible. If this issue occurs, contact Esri Support Services as additional information is needed for further investigation.

Steps to Reproduce

Bug ID: BUG-000173290

Software:

  • ArcGIS Online

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