Bug
An ArcGIS Online web scene appears blurry in the Internet Explorer web browser but not in the Mozilla Firefox or Google Chrome web browser.
| Bug ID Number | BUG-000107675 |
|---|---|
| Submitted | August 29, 2017 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS Online |
| Version found | 5.2 |
| Status | Known Limit |
Additional Information
This is as designed. The Scene Viewer and JavaScript API (and WebApp Builder consequently) automatically adjust the quality settings based on the browser used. The reason is that, as stated in the Scene Viewer documentation, IE11 is not optimized for high-quality 3D graphics, as a consequence webscenes are automatically configured for best performance. This has several visual effects like reduced basemap and buildings LODs and disabled advanced 3D graphics features like realistic atmosphere. In the Scene Viewer the quality settings can be controlled with the Settings tool, however in the WebApp Builder this is currently only available by changing the JavaScript code. Scene Viewer browser requirements: http://doc.arcgis.com/en/arcgis-online/reference/scene-viewer-requirements.htm#ESRI_SECTION1_CCF7723485A34F509CEAA6A1C56F34B8 JavaScript API reference: https://developers.arcgis.com/javascript/latest/api-reference/esri-views-SceneView.html#qualityProfileWorkaround
Use the Mozilla Firefox, Google Chrome, or Microsoft Edge web browser.Steps to Reproduce
Bug ID: BUG-000107675
Software:
- ArcGIS Online
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