laptop and a wrench

Bug

All fields in ArcGIS Administrator are greyed out while authorizing CityEngine2012.1 on a machine with ArcGIS10.0 (Japanese) with Windows 7 Japanese operating system.

Last Published: August 25, 2014 ArcGIS CityEngine
Bug ID Number NIM086395
SubmittedNovember 9, 2012
Last ModifiedJune 5, 2024
Applies toArcGIS CityEngine
Version found10.1
Operating SystemWindows OS
Operating System Version7 64 Bit
StatusNon-Reproducible

Additional Information

Attempted to reproduce with Desktop 10.2 and CityEngine 2013 without reproducing the issue.

Workaround

1. Change system language to English using 10.0 ArcGIS Administrator or2. Uninstall ArcGIS 10.0 followed by installing ArcGIS 10.1.

Steps to Reproduce

Bug ID: NIM086395

Software:

  • ArcGIS CityEngine

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