laptop and a wrench

Bug

After using the Plan Routes tool with input points from an ArcGIS Server map service layer and opening the resulting route layer to obtain directions to each stop on the route, the error message, "Error loading route layer" is returned.

Last Published: November 4, 2021 ArcGIS Online
Bug ID Number BUG-000130066
SubmittedApril 10, 2020
Last ModifiedNovember 15, 2022
Applies toArcGIS Online
Version found8.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusIn Review

Steps to Reproduce

Bug ID: BUG-000130066

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options